Thursday, October 02, 2008

The Royal Bank Of Scotland: Disgraceful Scrooge


The Royal Bank of Scotland disciplined an employee because she was let down by a childminder and could not work on 22nd December because she had to look after her 5 year old and her 15 month old baby.
Timetable:

8th December - Mrs Harrison notified by childminder of her unavailability for the 22nd.

12th December - notifies employer that she has tried everything but cannot find a substitute.

20th December - Royal Bank of Scotland says words to the effect "Work, or else".
The Royal Bank of Scotland is then as good as its word; no doubt having carefully thought through its consequences for employee relations, customer relations and its public image.
It not only does not pay Mrs Harrison for the day...

it also disciplines her for her unavoidable absence...

it then resists her complaint to the Employment Tribunal...

it is then puzzled as to why it loses...

and it is then crass enough to take the matter to the Employment Appeal Tribunal. See the title link...

where, as a moron in a hurry could have predicted, it again loses.
I think we should have a quiz.

QUIZ TIME:

1. Do you approve of RBS's behaviour?

2. Would it make any difference to your opinion if RBS's actions were actually unlawful? (See the title link for the legal decision).

3. If you had a choice, would you work for:

(a) The Royal Bank of Scotland; or,
(b) Another Bank; or,
(c) Someone else; or,
(d) Anyone else as long as it was not the RBS.

4. If you could not find another job, would you prefer to be unemployed rather than take a job with RBS?

5. Do you want to be a customer of RBS?
COMMENT:

Luckily, I am not a customer of RBS and so do not need to change banks but I would if I was.

The credit crunch has nothing to do with this. It started well before that was even on the horizon.

It has to do with greed and stupidity.

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